Privacy Policy

This site uses cookies to store information on your computer. By using our site you accept the terms of our privacy policy as below.

Some cookies on this site are essential, and the site will not work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some nice features of the site may be unavailable.

Cookies

If you’re happy for us to use cookies as described below, all you have to do is continue to use our website as normal. If you’d like to block cookies, please read on to find out how to do this.

Here are the names of the cookies that we use on our websites:

  • Google Analytics
  • PHPSESSID
  • items_in_cart
  • logged_in

Here is a list of all the cookies we place onto your machine. They are all “session” cookies and will be removed when you quit your browser:

  • items_in_cart – This is used by our cart system. We need to store information about your order throughout the order process. Again, this cookie, and its data, will be deleted when you close your web browser.
  • logged_in – This is used by our user account system. Again, this cookie, and its data, will be deleted when you close your web browser.
  • PHPSESSID – This is used by our cart system. We need to store information about your order throughout the order process. Again, this cookie, and its data, will be deleted when you close your web browser.

Managing cookies

This website only collects information about you for two reasons: to process your order, and to provide the most hassle-free service possible. If you would like to block the cookies that are used by our websites, or other websites, you can do this through your browser settings. The Help function within your browser should tell you how.

This handy website www.aboutcookies.org contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about them. To find out how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please note however, that disabling cookies on this site may prevent the site working as it was intended.

What we use cookies for

This site uses cookies to establish your identity whilst browsing the site, which we need for our e-commerce system to function correctly. It means you can explore the site and when you wish to purchase a product, you can add it to a temporary storage area (your cart) where it will stay until you return to it later to make your purchase on our secure ordering pages. The cookies used on this site don’t track anything else about you. We are completely committed to protecting your privacy and we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We will not email you in the future unless you have given us your consent, and we will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:

  • Name
  • Address
  • Telephone number
  • E-mail address
  • Credit/debit card details

We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can e-mail us to check the information that we hold about you and if you find any inaccuracies we will delete or correct them promptly. The personal information that we hold will be held securely in accordance with our internal security policy. If we intend to transfer your information outside the EEA (European Economic Area) – and this is very unlikely indeed – we will always obtain your consent first. If you have any questions/comments about privacy, cancellations or any of the issues raised here, you should email us. If you have any questions about the security of our online purchasing system please e-mail us.

Third Party Cookies

We use some third party tools to enhance our online experience. Some of these will set cookies on our behalf so they can work and give you access to useful features. We have a list of the providers below and what the cookies are used for, with links to more details about their cookies and privacy policies.

Google Analytics – We use Google Analytics to track visitors on our website. Our main aim is to find out which parts of our website are working and which are not proving to be useful to our visitors. We use this information to make changes to our website and to decide on which features to improve.
A list of all the cookies used by Google and what they’re used for: developers.google.com

The link to the Google privacy policy: www.google.com